Privacy Policy

When you shop at neliana.co.uk we will collect information from you. This is to learn how we can improve our service to you, to ensure we keep you up to date on your current orders, but also to let you know about any exciting offers or special promotions we may have.

Below is our privacy policy in full – if you need any further information, please contact us at info@neliana.co.uk

By using our services, you agree to provide us with information that we will collect in accordance with this Privacy Policy.

By using and purchasing from this website you give us the right to collect the information you have provided.

No information will be disclosed to any third party without your consent first.

We will only require to pass on your details when we process and arrange delivery of your order.

In order to keep you up to date and enable us to contact you, we will only require a small amount of information about you as we want to ensure that we provide you with the very best service and after care. We only require the data you enter when processing your order. Which include: name, address, telephone number and email address.

It is important to us to ensure we keep improving on what we do for you. Therefore, we may gather data from you about how you use our website.

We will ensure we take all reasonable precautions to prevent unauthorised access to this information.

If you need to obtain information about your account we may ask you to provide us with some security information to confirm your identity.

We do not store credit card details nor do we share customer details with any 3rd parties.

Data collected in the UK is held in accordance with the Data Protection Act.

Cookies

- To ensure we are always providing you with an exciting experience it is important for us to keep learning about visits to our website. We have enabled ‘cookies’ on our site to help gather this data.
- Cookies are small files that are stored on your computer, they help to hold data about your visit to our website and to remember information such as recognising your account, your shopping basket or to record what pages you may have visited.
- Please be aware that certain functions of your computer may be impaired if you prevent your computer from accepting cookies

If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change.

By using our website, you consent to our privacy policy

Please send us any feedback, or any other issue to info@neliana.co.uk

This policy was last modified on August 3rd, 2014

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